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Any delivery note or waybill or job card (copy or original) signed by the Customer or a third party engaged to transport the goods and held by SIC Concepts shall be prima facie proof that delivery was made to the Customer and are in accordance with the quality and quantity reflected thereon.
All orders and variations to orders are subject to these terms and conditions. Only written orders and variations to orders will be accepted by SIC Concepts. This notwithstanding, SIC Concepts may, at its sole discretion, elect to accept and act upon telephonic orders and any variations to orders. SIC Concepts however reserves the right to refuse delivery or collection of any order until placed in possession of a written order form.
SIC Concepts shall be entitled to split the delivery of goods ordered in the quantities and on the dates it decides with the prior consent of the Customer, which consent shall not be unreasonably withheld.
SIC Concepts shall be entitled to invoice and deliver each order separately.
The risk of damage to or destruction of goods is passed to the Customer on signature of the delivery receipt upon delivery to the Customer or the Customer’s nominated representative and the Customer undertakes to insure the goods fully, until paid for in full.
SIC Concepts is hereby authorized to engage a third party on its behalf and on the terms deemed fit by SIC Concepts to transport all goods purchased.
If the Customer chooses to engage in its own third party to transport the goods, the Customer indemnifies SIC Concepts against any claims of whatsoever nature that may arise from such an agreement.
Delivery, installation, commencement and performance times given are merely estimates and are not binding on SIC Concepts. SIC Concepts warrants that it will use its best endeavor’s to meet such delivery times; time is not of the essence of this agreement unless expressly agreed upon in writing by SIC Concepts. SIC Concepts shall not be liable for any loss or damage of whatsoever nature which the Customer may suffer as a result of any incorrect or delayed delivery, tampering of installation, commencement or performance.
Once we receive confirmation of payment from you, we will dispatch your order and you will receive a notification of purchase. This notification serves as a receipt for your purchase. Ensure that you provide the correct email address for receipt of this notification and that the delivery address is correct.
Should you not receive the notification of purchase from us, please contact us immediately.
We offer a standard delivery option to anywhere in South Africa. This is door-to-door which takes 1 – 5 working days. We strive for great customer service and quick delivery.
Delivery fee
Delivery time
A delivery option suited to your country will be determined. Please contact us via email info@sic-concepts.com
Duties
Delivery is subject to import and custom laws of your country. SIC Concepts will not be held liable for packages held or confiscated.
General
Should your package be delayed or not delivered at all, please contact info@sic-concepts.com We will deal with each matter on a case to case basis but cannot be held responsible for incorrect details supplied, adverse weather conditions or civil/political interruptions.
Should a package need to be re-sent due to the customer not being available to receive it during office hours, incorrect information provided or the like, SIC Concepts reserves the right to charge for the later delivery as well.
Delivery costs and conditions may vary from time to time, in which case this page will be updated.
The customer may select a faster delivery service and will be charged for this accordingly.
Extra surcharges will be for customers account eg fuel, outlying area, drive away surcharge fees.
Delivery charges for every service are quoted during the checkout process and will be added to the invoice where applicable.
Delivery times are estimated and not a guarantee of delivery date.
